Last updated: November 2025
At Carl Mumford Consulting Ltd, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit carlmumford.co.uk, register for a webinar, or use our services. We are committed to handling your data fairly, transparently, and in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
We collect and process different types of information depending on how you interact with us:
We only share data with trusted third-party processors who help us deliver our services:
All providers operate under strict data protection terms and cannot use your information for their own purposes.
Some providers may store or process data outside the UK. Where this occurs, recognised safeguards such as the UK–US Data Bridge or Standard Contractual Clauses are used to ensure your data remains protected.
Payment data is handled by Stripe using encrypted connections. We only retain the minimum data necessary and restrict access to those who need it.
We use Microsoft Copilot and ChatGPT to assist with internal tasks such as drafting written content, generating design ideas, and improving website functionality. No personal, confidential, or client-identifiable data is entered into public models. All AI-generated content is reviewed and edited by a human before use. Where applicable, data processed by these tools remains within secure enterprise systems such as Microsoft 365 Copilot. We do not use AI to make automated decisions about individuals or to analyse personal data.
To exercise any of these rights, email data@carlmumford.co.uk. We will respond within one month.
We understand that circumstances may change:
At the conclusion of certain events such as Lost in the System, 10% of all ticket sales will be donated to Children Heard and Seen. Ticket costs for these events are non-refundable once the event has ended.
Our webinars and courses are designed for professionals and are intended for adults only.
We do not knowingly collect data from children. If a child’s information is provided, please contact us and we will delete it promptly.
We may update this policy from time to time to reflect new services or legal requirements. The latest version will always be available at carlmumford.co.uk/privacy-policy.
We use cookies that are necessary for the site to function and analytics cookies to understand site usage. You can manage cookies through your browser settings. For more detail, see our Cookie Policy.
Drafts created with Microsoft Copilot or similar tools are retained only within our Microsoft 365 environment and are deleted when no longer needed for the task. We do not store personal data in public AI tools.
We review our processors’ data protection measures periodically, including security certifications, data location, and contract terms. Sub-processors engaged by our providers are subject to equivalent protections.
During webinars, participant names, chat messages, and Q&A submissions may be visible to other attendees. We do not publish these externally. If events are recorded, we will announce this in advance. Any shared recordings are restricted to attendees for a limited time.
If you require accessibility adjustments, please let us know when registering or by emailing email@carlmumford.co.uk. We will use this information only to meet your needs and will delete it after the event unless there is a legitimate reason to retain it longer.
Our website may contain links to external sites. We are not responsible for their content or privacy practices. You should review their privacy notices before providing any personal data.
Webinars and courses are for professional development and general information. They do not constitute legal, medical, clinical, or therapeutic advice. You remain responsible for how you apply the information in your context.
If an event is disrupted by technical issues or needs to be rescheduled, we will provide a replacement live session or time-limited access to a recording. If neither is possible, we may offer a credit for a future event.
All materials provided before, during, or after an event, including slides, recordings, templates, and downloads, are the intellectual property of Carl Mumford Consulting Ltd or our licensors. You may not copy, share, sell, or adapt these materials without prior written permission, except for your own personal professional use.
In the unlikely event of a personal data breach that risks your rights and freedoms, we will notify you without undue delay and report to the ICO where required. We will take steps to mitigate harm and prevent recurrence.
You can change your email preferences or unsubscribe at any time using the link in our emails or by contacting us at data@carlmumford.co.uk. We will act on your request promptly.
If illness or unforeseen circumstances prevent attendance, you may request a transfer to a future date where available. Partial refunds or credits may be considered at our discretion if no materials have been accessed. Any such requests should be made as soon as possible before the event.
This policy and any related terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about this notice or how we handle your data, please contact us at data@carlmumford.co.uk.